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August 8, 2026
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Support that checks the product before answering

The Support page now makes it clearer how an answer is found—and how to reach a person when you need one. For questions about Deltalytix behavior, the assistant searches and reads relevant product source files before replying instead of relying on changelog copy alone. Visible searching, reading, and reasoning states let you follow that investigation as it happens.

Support conversation showing codebase search, file reading, reasoning, and a sourced answer

Revise the question, not the whole conversation

Use Edit on an earlier text question to refine it. The interface marks the later replies that will be removed, then resends from the corrected point, so the conversation does not keep answers built on an outdated prompt. Image attachments remain available for showing what you see.

Earlier support question in edit mode with later replies marked for removal

Human support stays one action away

Select Fill out a support request through the form in the refreshed header to contact the team directly. The assistant can also prepare a request summary and offer Open contact form; when you are signed in, your email address may already be filled in. The responsive form opens as a dialog or mobile drawer, and the Discord route remains available.

Support contact form filled with synthetic capture information and not submitted

AI answers still depend on service availability and can be wrong. The source-first workflow provides better evidence, while the direct contact path gives you a clear next step when a person should take over.

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© 2026 Deltalytix. All rights reserved.
Trading in futures and forex markets involves significant risks and is not suitable for all investors. An investor could potentially lose all or a portion of their initial investment. Risk capital is money that can be lost without jeopardizing one's financial security or lifestyle. Only risk capital should be used for trading, and only those with sufficient risk capital should consider trading. Past performance is not necessarily indicative of future results.
Hypothetical performance results have many inherent limitations, some of which are described below. No representation is being made that any account will or is likely to achieve profits or losses similar to those shown; in fact, there are frequently sharp differences between hypothetical performance results and the actual results subsequently achieved by any particular trading program. One of the limitations of hypothetical performance results is that they are generally prepared with the benefit of hindsight. In addition, hypothetical trading does not involve financial risk, and no hypothetical trading record can completely account for the impact of financial risk in actual trading. For example, the ability to withstand losses or to adhere to a particular trading program in spite of trading losses are material points which can also adversely affect actual trading results. There are numerous other factors related to the markets in general or to the implementation of any specific trading program which cannot be fully accounted for in the preparation of hypothetical performance results and all of which can adversely affect actual trading results.